Privacy Policy
Effective Date: April 22, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you use our mobile application and web admin panel ("the Services") provided by Vowelweb.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide during registration or use of the app.
- Device Information: Device model, operating system version, app version, and unique device identifiers.
- Usage Data: App usage data such as pages visited, features used, access times, and performance logs.
- Location Data: With your consent, we may collect and process location data for features that require it.
2. How We Use Your Information
- To provide and improve our services and features.
- To personalize your experience and respond to customer service requests.
- To send important updates, technical notices, or security alerts.
- To analyze app performance and troubleshoot issues.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
- With third-party service providers who help us operate our services (e.g., analytics, hosting).
- When required by law or legal process (e.g., to respond to court orders or government requests).
- To enforce our Terms of Service or protect the rights and safety of our users or others.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.
6. Your Rights and Choices
You may update or delete your personal information by contacting us. You may also request a copy of the data we store about you.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. Continued use of the services indicates your acceptance of the updated policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy, you can contact us at: